Effective Date: 4/23/19

At Plan A Real Estate we recognize the importance of protecting the privacy of certain information collected about our customers and prospective customers. This privacy policy is provided to let you know the information we gather, how we use it, and how to correct or change it. It is our intention to give you an understanding about how we collect your Information on the Plan A website at www.planarealestate.com (the “Site”) and the use we make of it in the course of our business.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue your use of the Site. Plan A may amend this Privacy Policy. If any substantial changes are made, we will update and post the changes along with the new version on the Plan A site.

Plan A gathers two types of information about Customers: data that Customers provide through optional, voluntary registration on our sites; and data Plan A gathers through aggregated tracking, mainly by tallying page views throughout our sites. Such information enables us to tailor our content to fit Customers’ needs better and to help our advertisers understand our audience. Plan A will not disclose personal Information to third parties without your consent, except as may be noted in this Privacy Policy or disclosed to you when the Information is submitted.

How we collect and process information

When you visit the Site, Plan A collects information about you and your browsing habits. The information we collect depends on the pages of our website you visit and what you do during your visit.

The data that we may collect can include the following. As mentioned before this depends on the pages of your website that you visit:

• Browsing information. Name of the domain and host from which you access the internet, the IP address of your computer, the type and version of the browser and operating system that you are using, web log data including the date and time you access our website, and the internet address of the website from which you linked to our site.
• Real Estate Preferences. We may collect information on your real estate searches and preferences when you use the Service, including about whether you plan on buying or selling real estate, home search criteria, information about financing for the purchase of real estate, and other information related to the purchase or sale of real estate.
• Email information. Plan A may also use "message format" and "message open" sensing technologies to enable Plan A to recognize whether you have enabled your email program to receive HTML emails.
• Contacts and relationships. Through the forms that you fill out on this website you may be asked to provide your name, email address, telephone number and address.

Depending on your request other information may also be collected. It is your discretion and determination whether to provide such information.

Use of Information

Plan A uses this information to respond to the legitimate interest of your requests, to provide you with information that Plan A thinks may be of interest to you, and to operate its business. Plan A may disclose your information to its affiliates, agents, and third-party vendors and service providers working on our behalf. Plan A has implemented technical measures to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personally Identifiable Information (PII). You should know, however, that Plan A cannot fully eliminate such risks.

Additionally, Plan A may disclose part or all of a user’s personal information as required by law, when necessary to protect Plan A’s rights or property, or the rights of another user.

Plan A shares this information with companies who provide services such as: email marketing, customer relationship management, information storage, data analytics, fraud prevention. Plan A may disclose aggregated data and statistics in order to describe the Site to prospective partners, advertisers, and other third parties.

Use Of Cookies

Cookies are small pieces of information that a Web site sends to your computer for record–keeping purposes, which information is stored in a file on your computer. Cookies make Web surfing easier for you by saving your preferences so that we can use the saved information to facilitate your use of our Web site when you return to the site. Cookies do not tell us your individual identity unless you have chosen to provide it to us.

By showing how and when Customers use a site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to our Customers’ needs.

Most cookies expire after a defined period of time, or you can delete your cookie file at any time. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of Plan A and/or its affiliates’ services will not function properly or may be considerably slower if you refuse cookies.

Plan A and/or its affiliates have two primary uses for its cookies. First, we use them to specify a Customer’s preferences. For example, Customers can specify keywords across several categories or markets so you don’t have to tell us repeatedly about certain features in the home you are seeking. Second, we use cookies to track Customers’ Web site usage trends and patterns. This helps us understand our Customers’ needs better and improve areas of Plan A’s and/or its affiliates services that our Customers find valuable. While both of these activities depend on the use of cookies, you have the option of disabling the cookies via your browser preferences.

Links to Third-Party Websites

When you click on links on the Site that take you to third-party website(s), you will be subject to the third parties' privacy policies. Plan A cannot and does not accept responsibility for the content or actions of any third-party website(s). We encourage you to read the posted privacy statement of every site you visit, whether you are linking from our site or browsing on your own.  When you visit the Site or other third-party websites via links on the Site, depending on your browser settings and/or configurations and/or the sites you visit, some third-party sites may collect information about your online activities and browsing habits. Plan A does not control the information these third parties collect about you and your online activities.

How can you control the usage of information

In case you change your mind or some Personal Information changes (such as your zip code or e–mail address), we will try to provide a way to correct, update or remove the Personal Information that you give us. We also give you the opportunity to control the communications we direct to you. We offer Customers the opportunity to “opt out” of having Personal Information shared with parties outside of Plan A and/or its affiliated companies. If a Customer wishes to update Personal Information or objects to any usage provided herein for any reason, he/she may e–mail the requested change to: [email protected]

Information Security

The importance of security of all information associated with our Customers is an important concern to us. We exercise care in providing secure transmission of your information from your computer to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, Plan A and its affiliates can’t ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, Plan A uses industry standard efforts to safeguard the confidentiality of your information, such as firewalls and Secure Socket Layers.

Data storage and retention

Your personal data is stored by Plan A on its servers, and on the servers of cloud data management providers that Plan A uses in the United States. Plan A will retain your data for the length of time it is necessary to meet the purposes outlined in this privacy policy, for the duration of your business relationship with Plan A, or for as long as legally obligated to do so.

Underage Customers

This Site is not designed or intended to collect information from children under the age of 13. In addition, Plan A does not knowingly collect information from children under the age of 13.

Plan A markets our products and services exclusively to adults. If you are younger than age 18, you may use our website only with the permission and involvement of your parents or guardian.

Governing Law

This Privacy Policy is governed by the laws of the State of California without giving effect to any principles of conflict of law. All claims arising out of or relating to this Privacy Policy or the Site's Terms of Use will be litigated exclusively in the federal or state courts of Orange County, California, USA, and you and Plan A consent to personal jurisdiction in those courts.

Contact Us

If you have any questions or concerns about this Policy, please contact us.
Email: [email protected]
Mailing address: 26522 La Alameda, Mission Viejo, CA 92691
Phone number: (949) 716-9949